Complaints Handling Procedure NHPC Complaints Handling Procedure September 2020
Vexatious Complaints Policy NHPC Vexatious Complaints Policy September 2020
Graffiti policy (Adopted Feb 2019)
Standing Orders: NHPC – StandingOrdersandChairmanship – NHPC APPROVED 15-04-2020
Financial Regulations FinancialRegs
Equal Opportunities nhpc-2008policy-equalopportunitiespolicy18-12-2008
Health and Safety nhpc-2008policy-healthandsafetypolicy-18-12-2008
E-mail Policy NHPC E-Mail Policy October 2016
Website & Social Media Policies
NHPC Website Policy October 2016
Terms of Reference (updated April 2020) Terms of Reference for Committees
Complaints Handling: Complaints about Parish Councillors are now handled by the District Council. Please visit the Vale of the White Horse District Council’s Complaints page. You should also refer to the NHPC Code of Conduct found on this page as any complaint must state why you think a councillor has not followed the code of conduct.
Data Protection and Personal Data held by NHPC
With the introduction of the General Data Protection Regulation 2018 (GDPR) in May 2018 a number of new requirements apply to any personal data that NHPC might hold about you. These include various rights that you as a member of the public have to access this data, or request corrections or deletion of data, amongst others. The Council also has to explain why it holds your data, and how long for.
Details of all these can be found in our NHPC Privacy Notice for the General Public rev Sep 2020.
A separate NHPC Privacy Notice for Councillors Employees and Other Role Holders rev Sep 2020 applies to those individuals.
Please contact us if you have any questions about the Privacy Notice or the personal data we hold about you, or to exercise all relevant rights, queries or complaints via:
Sharon Henley, Parish Clerk, North Hinksey Parish Council, 3 Church Way, Botley, Oxford OX2 9TH Email firstname.lastname@example.org Telephone number: 07494 054581
Enquiries of this type will be answered within 1 calendar month and there will be no charge for an initial enquiry. NHPC reserves the right to refuse or charge a ‘reasonable fee’ for requests that are manifestly unfounded, excessive or repetitive. Where requests are refused the individual has the right to complain to the ICO or to go to court.
Freedom of Information Scheme
Find out more about North Hinksey Parish Council and the Freedom of Information scheme. There is a separate document outlining the information available from North Hinksey Parish Council under the Model Publication Scheme including costs. All requests for hard copies should be made by e-mail or in writing to the Parish Clerk.